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Dimplex · Revillusion plug-in log appliances

Dimplex Revillusion 20-Inch Plug-In Electric Log Set

RLG20 gives an unused fireplace a plug-in electric flame display with layered Realogs, a Mirage Flame Panel and adjustable lighting. The heater is tucked into the appliance, while the partially frosted panel helps create the flame illusion without mirror reflections.

$429.99
NO SALES TAX on this itemExcluding FL and CA
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Suitable existing openingApplication
24 W × 22 H × 14 D inRecommended opening
1. Size

Model RLG20

Complete your setup
Dimplex Revillusion Log Grate Ember Mat

Optional ember mat for RLG20.

Details

One kit. This mat is separately purchased for RLG20 and must not be offered as missing equipment for RLG25.

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$120.99
Your setup · 0 extras$429.99
ApplicationSuitable existing opening
Recommended opening24 W × 22 H × 14 D in
Connection120 V plug-in
Ember matOptional REM-KIT

GIVE YOUR FIREPLACE ANOTHER CHAPTER

Bring the glow back to an unused opening.

RLG20 room setting

RLG20 gives a suitable existing fireplace a new electric focal point without installing a complete decorative firebox. The log appliance sits in the opening, with the Mirage™ Flame Panel behind the logs and the optional ember mat beneath and in front of the grate.

The effect is designed to let you see through the flames toward the back of the fireplace. The room’s existing opening remains part of what you see, making the fit and viewing position as important as the appliance’s nominal width.

THE ILLUSION IS IN THE LAYERS

Realogs. Glowing embers. A clearer view.

RLG20 Right

Layered Realogs® bring depth and an internal LED glow to the grate. The partially frosted Mirage Flame Panel carries the flame illusion without the room-reflecting appearance of a conventional mirror.

Adjust the log brightness through four settings and use the surrounding light options to suit the room. The manual describes natural-yellow and blue flame-base choices, with additional side and rear lighting when the flame effect is on.

COMFORT WITHOUT CHANGING THE CHARACTER

A little warmth, right where you gather.

RLG20 room setting

A compact heater is incorporated into the log appliance. Low and high heat settings give you supplemental warmth, while flame-only operation keeps the display useful when the room does not need heat.

The appliance plugs directly into a wall outlet on a 15-amp, 120-volt circuit. Keep air circulation beneath it, assess the opening for dampness and chimney debris, and follow the manual’s placement guidance before enjoying the display.

KEEP THE VIEW CLEAR

Simple care protects the effect.

RLG20 Front Log Set

Dust the logs, grate, mat and base as needed, and inspect the appliance at least yearly. Dust and dirt buildup can trap heat, so cleaning is part of ownership rather than just a cosmetic step.

Use a damp cloth for marks on the Mirage Flame Panel and dry it fully with a lint-free cloth. Abrasive cleaners can damage the panel. Disconnect power and let the heater cool before cleaning.

MEASURE ONCE. ENJOY FOR YEARS.

Measure the opening. Keep the fireplace’s character.

RLG20 manufacturer dimension drawing
RLG20 manufacturer drawing. Opening, airflow and service requirements are separate from overall dimensions.

For optimal viewing, the RLG20 guide recommends an opening at least 24 inches wide, 22 inches high and 14 inches deep. Those are recommended opening dimensions, not the dimensions of a built-in firebox or a construction cutout.

Recommended minimum width24 in
Recommended minimum height22 in
Recommended minimum depth14 in
Electrical supply120 V · 60 Hz · 12.5 A · 1,500 W
Circuit15 A; dedicated preferred
Placement conditionDry opening; airflow beneath unit

Assess the existing opening

Do not use an opening prone to dampness. The manual calls for sealing drafts and vents with non-fibrous insulation to prevent chimney debris falling onto the appliance.

Handle the appliance by its base

Lift using the sides of the heater box—not the fragile logs or the front grate legs. On carpet, the manual requires a solid, one-piece flat support beneath both grate feet.

Read the complete installation requirements

WHAT ARRIVES WITH YOUR FIREPLACE

The right pieces, clearly accounted for.

In the boxContents & quantities
Log applianceRevillusion log appliance with illuminated Realogs
Flame presentationMirage Flame Panel
ControlsRemote control

YOUR SELECTED CONFIGURATION

Know exactly what you’re bringing home.

Product specifications

Manufacturer model
RLG20
Ordering number
X-RLG20
UPC
781052104709

Installation & operation

Recommended minimum width
24 in
Recommended minimum height
22 in
Recommended minimum depth
14 in
Electrical supply
120 V · 60 Hz · 12.5 A · 1,500 W
Circuit
15 A; dedicated preferred
Placement condition
Dry opening; airflow beneath unit

GOOD QUESTIONS. USEFUL ANSWERS.

Let’s get your project right.

How is a plug-in log appliance different from a built-in firebox?

RLG20 sits in a suitable opening and uses the existing fireplace’s surroundings as part of the view. It is not a complete firebox with its own interior walls. Measure the opening and check its condition, outlet and airflow rather than using built-in firebox framing dimensions.

What opening gives the best viewing result?

The manual recommends at least 24 inches of width, 22 inches of height and 14 inches of depth for optimal viewing. Check the panel position and sightline as well as the floor space. These recommended opening measurements are distinct from overall appliance dimensions.

Will I see the room reflected in the flame panel?

The Mirage Flame Panel is partially frosted acrylic designed to show the flame effect without mirror reflections. Its orientation and positioning matter: the manual places the painted side at the back and the smooth side toward the front. Follow the illustrated assembly procedure.

Should I add the REM-KIT ember mat to RLG20?

REM-KIT is an optional, separately purchased ember mat for RLG20. Unlike RLG25, this model does not include the mat. Choose one kit if you want that presentation and follow the RLG20 installation instructions for its position and connection.

Can the flame run without heat?

Yes. Flame and heat can operate separately, with low and high heat settings available. The manual also supports heat with the flame effect off; the log LEDs remain on when the heater operates in that arrangement.

Why does the fan keep running after I turn heat off?

The fan continues for about 60 seconds after the heater is switched off. That cooldown is described in the operating guide. It is different from dust buildup or another condition that needs cleaning or service.

Can I place it in an opening that gets damp?

No. The manual says not to install it in an existing fireplace opening prone to dampness. Assess the opening before ordering and deal with chimney debris and drafts as directed. An electric flame display does not correct a moisture problem in the fireplace.

Will a normal wall outlet work?

The appliance requires a 15-amp, 120-volt circuit and plugs directly into a wall outlet. A dedicated circuit is preferred and may be needed if other loads cause regular tripping. Have the electrical supply assessed rather than assuming any nearby outlet is suitable.

How should I clean the logs and flame panel?

Disconnect power and let the heater cool. Dust and vacuum the appliance as needed; use the cleaning methods in the manual. For the Mirage Flame Panel, remove marks with a damp cloth and dry completely using a lint-free cloth. Avoid abrasive cleaners.

Can I lift the set by the logs when positioning it?

No. Lift by the sides of the heater box for stability. The internally lit Realogs are fragile, and the front grate legs are not lifting handles. Follow the placement sequence so the ember mat and Mirage Flame Panel can be positioned correctly.

RATINGS & OWNER INSIGHTS

A closer look at the Revillusion Plug-In Log Set.

What owners report. What our research finds.

Revillusion Plug-In Log Set family

EXTERNAL CUSTOMER FEEDBACK

Market Rating

5.0/5 (15)
5 stars15
4 stars0
3 stars0
2 stars0
1 star0

OUR PRODUCT ASSESSMENT

Hearth Outpost Score

8.0/10

These log sets make sense when you like your existing fireplace but would rather skip the wood, ash and lighting routine. The Revillusion effect puts the fire above a physical log arrangement, and owners often find the result convincing in everyday use. We like the relatively modest conversion work compared with replacing the entire firebox. Before choosing a size, check the opening, power access and sightline to the flame panel. Think of the heater as welcome nearby warmth, not a replacement for the room's heating system.

See the score breakdown
Performance8.2
Build quality & materials7.8
Design & finish8.4
Features & capability7.4
Ease of ownership8.7
Durability & reliability7.4
Warranty & support7.5

What owners are saying

Owners appreciate realistic-looking logs and flames, easy setup and the convenience of enjoying a fire without hauling wood. Some particularly like the effect in the evening. The reflective panel is more apparent to certain owners in daylight, and the heater is often described as supplementary rather than room-transforming. Those are useful expectations for choosing the right location.

What stands out

Keep the fireplace you already like

A compatible existing opening can retain its surround while gaining a switch-on fire effect. That is particularly attractive when the masonry or mantel is already the room's best feature and you do not want a major rebuilding project.

Separate atmosphere from heat

You can enjoy the illuminated logs and flame effect without running the heater. The larger set's ember-bed treatment can help fill the opening visually; check the exact package because the RLG20 and RLG25 do not include identical ember accessories.

What to weigh before buying

Look from your usual seat

The reflective flame panel can be more noticeable in daylight or from an unfavorable angle. Before committing, consider window positions and the height of the hearth. A good fit means the logs look proportionate to the opening, not merely that the appliance physically fits.

Handle and position carefully

Protect the log assembly and panel during placement, preserve the required heater airflow and use the specified electrical connection. Do not improvise a screen or change the arrangement in a way that obstructs the heater. Verify the exact RLG25FC instructions when selecting that version.

Value Consideration

This is a compelling way to regain use of an existing fireplace when the alternative involves extensive gas or masonry work. Much of the value comes from avoiding that work, not from exceptional heating power. Measure first and include any required ember accessory or electrical work so the finished cost remains as straightforward as the product itself.

Sources & Methodology

About the Market Rating

The 5.0/5 Market Rating is based on 15 eligible customer ratings reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling.

About our research

The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.

Research updated October 29, 2026.

Reviews & Ratings Methodology

CONFIDENCE BEYOND THE FIRST FIRE

Made to enjoy. Backed for the years ahead.

RLG20 has two-year limited coverage, including eligible repair or replacement with in-home service in the first year and covered replacement parts in the second year.

2 years limitedAppliance coverage
Year oneEligible in-home service
Year twoCovered replacement parts
Read the RLG20 warranty in the owner’s manual

Manuals & documents

RLG20 installation, use & care manual RLG20 service manual RLG20 product overview RLG20 architectural specifications Dimplex fireplace collection catalog RLG20 remote control guide

A real person. Useful advice.

Speak to an Expert

We can help you compare the log-set footprint with your opening and confirm the electrical and accessory requirements.

From our outpost to your home

Delivery & returns, made clear.

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Similar items

RLG20 in a finished Dimplex fireplace setting

The Dimplex story

A different way to bring fire home.

Dimplex’s electric-flame story includes the original Optiflame® effect, introduced in 1988. Its continued development of electric fire experiences includes Optimyst® water-vapor technology, which combines cold water vapor and light to create a moving flame illusion.

Part of the Glen Dimplex Group, the brand offers electric fireplace designs for residential, commercial and hospitality spaces. At Hearth Outpost, explore the different forms, flame technologies and installation approaches to find the one that belongs in your project.

Visit the Dimplex Shop by Hearth Outpost

CUSTOMER CARE

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Return requests must be made within 7 days of receiving your order. Call or email us with your order number and the item you would like to return.

You must contact us in advance to arrange return pickup. Please do not send items back without first arranging the return with us.

There is no restocking fee. For change-of-mind returns, customers are responsible for return shipping costs, which will be deducted from the refund. Customers do not pay return shipping for damaged items.

Keep the original packaging and all parts and accessories. If you’re considering a return, leave the product unused and uninstalled while we review your request. Custom-made items are identified on the product page before adding to cart and before order confirmation. Custom items cannot be returned for change of mind. Damaged-item support still applies.

Order cancellations

Custom orders may be canceled within 48 hours of order placement, provided production has not begun. Once a custom item has gone into production, it cannot be canceled.

Non-custom orders may be canceled within 4 hours of order placement. After this period, we will do our best to accommodate a cancellation request, but cancellation cannot be guaranteed.

Call or email us with your order number to request a cancellation.

Refunds

Approved refunds are issued immediately upon inspection of the returned item, to the original method of payment used for your order. Once we issue your refund, it usually takes 7–10 days for the credit to appear in your account. The exact timing depends on your credit card issuer, bank or payment provider and their processing policies.

This timeframe begins when the refund is issued, rather than when a return is requested or shipped. For change-of-mind returns, return shipping costs will be deducted from your refund. Customers do not pay return shipping for damaged items. There is no restocking fee.

If your refund has not appeared after 10 days, check your account or card statement and contact your bank or payment provider. If you still need help, contact us with your order number so we can help check the status.

Damages & missing items

Inspect all orders immediately upon receipt. Record any damage on the delivery paperwork at the time of receipt.

Report damages to Hearth Outpost by phone or email within 24 hours of receipt. Include your order number, a description of the damage, photos of the products and packaging, and a copy of the delivery paperwork.

Customers do not pay return shipping for damaged items. In some cases, we may send a replacement part or arrange a repair to resolve the damage.

  • Photograph the damage, packaging and shipping labels.
  • Keep the packaging, all parts and the delivery paperwork.
  • Do not install or use a damaged product. We’ll help you work through the next steps.
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