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Napoleon · TravelQ™ PRO Series

TravelQ™ PRO285 Portable Natural Gas Grill, Black

$379.00
NO SALES TAX on this itemExcluding FL and CA
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Hassle Free ReturnsReturn details
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12,000 BTU/hTotal BTU
21.5 x 14.5 inMain cooking surface

Model PRO285N-BK

Features & cooking details

JETFIRE ignition

JETFIRE ignition

JETFIRE sends a jet of flame to ignite each burner individually. The ignition is built into the burner controls, so you can light the cooking zones you need as you begin your cook.

12,000 BTU

12,000 BTU per hour describes the appliance’s rated heat input. Use the burner breakdown in Specifications to see how that output is distributed; BTU is not a cooking temperature.

Two stainless steel burners

Two stainless steel burners form the listed burner arrangement, giving you a specific construction detail to compare with other cooking stations.

285 sq. in. total cooking area

The total includes the cooking surfaces counted for this configuration. Compare the main cooking-area measurement separately when choosing primary grill space.

21.5 × 14.5 in. main cooking area

These dimensions describe the primary cooking surface, helping you judge the room available for food and cookware without counting secondary racks.

Porcelain-coated cast iron grids

This configuration combines cast iron cooking grids with Napoleon’s WAVE profile and a porcelain coating.

Controls shaped for your hand

The shaped knobs give you a clear point of adjustment when setting burner output.

Temperature at a glance

The integrated ACCU-PROBE gauge lets you check the indicated grill temperature while keeping the lid closed.

A high-top cast aluminum lid

The raised lid uses cast aluminum construction. Check the appliance’s open-lid dimensions as well as its closed dimensions when planning its position.

Handles for carrying

Dedicated handles give you a place to hold the appliance when moving it between storage and the cooking area. Move it only after it has cooled.

Legs that fold for travel

Fold the legs to reduce the space the appliance takes up in transit or storage. Let it cool completely before packing it away.

A drip tray you can remove

The removable tray gives you direct access to collected drippings for routine cleaning after the appliance has cooled.

Two burners for flexible cooking

Independently controlled burners support both direct cooking and indirect heat arrangements.

Your selected configuration

Know exactly what you’re buying.

Cooking performance

Total BTU
12,000 BTU/h
Total cooking area
285 in²
Main cooking surface
21.5 x 14.5 in
Cooking grid material
Porcelain-coated cast iron

Equipment & construction

Height
14.75 in
Depth
18.5 in
Width
29 in
Net weight
41 lb
Height lid open
25.25 in

Measure once. Plan with confidence.

Will it fit your space?

TravelQ™ PRO285 Portable Natural Gas Grill, Black
Height
14.75 in
Depth
18.5 in
Width
29 in
Height Lid Open
25.25 in

Confidence for years of cooking

Built to enjoy.
Backed for the long run.

Coverage differs by component. The highlights below follow the warranty supplied with this model.

10 yearsAluminum castings / stainless steel base
5 yearsStainless steel tube burners
5 yearsPorcelain-enameled cast iron cooking grids

Coverage also extends to other components under their individual warranty terms. Keep your receipt and model and serial numbers for support.

Read Napoleon’s full warranty

Limited manufacturer coverage for eligible defects under normal private use. See the selected model’s written warranty for component coverage, conditions and exclusions.

Manuals & documents

User Manual & Installation Guide Features & Benefits Guide Product Brochure

A real person. Useful advice.

Speak to an Expert

Let’s talk through cooking space, fuel, accessories or installation before you choose.

From our outpost to your backyard

Delivery & returns, made clear.

Hearth Outpost delivery truck

Choose with confidence

Compare grills side by side.

Compare price, cooking space, BTU, features and warranty in one place.

Open the grill comparison toolOpen your projects

Napoleon outdoor living

The Napoleon story

Craftsmanship.
Innovation. Life outdoors.

Thoughtful engineering, substantial cooking surfaces and carefully considered details define the Napoleon approach. From precise heat control to the feel of the controls, its grills are designed around the experience of cooking outdoors.

Today, its outdoor collection brings cooking technology, kitchen components and gathering spaces together—so your grill can be the beginning of something bigger.

Visit the Napoleon Shop by Hearth Outpost

CUSTOMER CARE

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Questions about a product, your order or a delivery? Get in touch.

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Shipping

Hearth Outpost delivery truck

Where we ship

We ship within the United States, excluding Alaska and Hawaii.

Free Shipping on All Orders

Shipping is free on all orders.

Shipping and delivery timing

Most products ship within 24 hours of ordering, unless a different lead time is shown for the product. Delivery takes 2–4 days after shipment.

Tracking your order

Look for your shipping confirmation email for tracking information when your order ships. Items may arrive in separate shipments. Carrier delivery dates are estimates; contact us if you need help checking your order’s status.

Curbside delivery

Large or heavy products may arrive by freight. Standard freight delivery is curbside: plan for help moving the shipment from the curb to its final location. Carry-in service, assembly, installation and packaging removal are not part of standard curbside delivery.

Keep your delivery phone number current and watch for carrier instructions. Some carriers arrange an appointment; others provide an estimated delivery date. Let us know about stairs, narrow roads, gated access or other delivery restrictions before ordering, and confirm any liftgate or additional service needs with us.

Review the shipping information shown at checkout. For delivery timing, destination questions or special arrangements, call or email before placing your order.

Hassle Free Returns

Return requests must be made within 7 days of receiving your order. Call or email us with your order number and the item you would like to return.

You must contact us in advance to arrange return pickup. Please do not send items back without first arranging the return with us.

There is no restocking fee. For change-of-mind returns, customers are responsible for return shipping costs, which will be deducted from the refund. Customers do not pay return shipping for damaged items.

Keep the original packaging and all parts and accessories. If you’re considering a return, leave the product unused and uninstalled while we review your request. Custom-made items are identified on the product page before adding to cart and before order confirmation. Custom items cannot be returned for change of mind. Damaged-item support still applies.

Order cancellations

Custom orders may be canceled within 48 hours of order placement, provided production has not begun. Once a custom item has gone into production, it cannot be canceled.

Non-custom orders may be canceled within 4 hours of order placement. After this period, we will do our best to accommodate a cancellation request, but cancellation cannot be guaranteed.

Call or email us with your order number to request a cancellation.

Refunds

Approved refunds are issued immediately upon inspection of the returned item, to the original method of payment used for your order. Once we issue your refund, it usually takes 7–10 days for the credit to appear in your account. The exact timing depends on your credit card issuer, bank or payment provider and their processing policies.

This timeframe begins when the refund is issued, rather than when a return is requested or shipped. For change-of-mind returns, return shipping costs will be deducted from your refund. Customers do not pay return shipping for damaged items. There is no restocking fee.

If your refund has not appeared after 10 days, check your account or card statement and contact your bank or payment provider. If you still need help, contact us with your order number so we can help check the status.

Damages & missing items

Inspect all orders immediately upon receipt. Record any damage on the delivery paperwork at the time of receipt.

Report damages to Hearth Outpost by phone or email within 24 hours of receipt. Include your order number, a description of the damage, photos of the products and packaging, and a copy of the delivery paperwork.

Customers do not pay return shipping for damaged items. In some cases, we may send a replacement part or arrange a repair to resolve the damage.

  • Photograph the damage, packaging and shipping labels.
  • Keep the packaging, all parts and the delivery paperwork.
  • Do not install or use a damaged product. We’ll help you work through the next steps.
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