A fitted cover to protect your Prestige PRO 500 between cookouts.
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A fitted cover to protect your Prestige PRO 500 between cookouts.
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Napoleon · Prestige® PRO Series
Prestige PRO 500 Smart
$3,849.00
NO SALES TAX on this itemExcluding FL and CA
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Complete your setup
Expand your menu with a stainless steel griddle cooking surface.
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Expand your menu with a stainless steel griddle cooking surface.
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Put your rotisserie to work with a basket for smaller foods.
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Put your rotisserie to work with a basket for smaller foods.
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Add charcoal cooking and smoky flavor with a cast-iron tray.
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Add charcoal cooking and smoky flavor with a cast-iron tray.
View product detailsYour setup · 0 extras$3,849.00
Features & cooking details
9.5 mm stainless steel WAVE grids
Thick stainless steel cooking grids retain heat between turns. Napoleon’s distinctive wave-shaped profile supports food across the cooking surface.
SIZZLE ZONE®
A dedicated infrared side burner delivers concentrated heat for high-temperature searing. Give steaks and chops a browned crust while keeping the main cooking surface free for the rest of the meal.
Stow the warming rack behind the burner
The warming rack slides behind the rear infrared burner when you do not need the extra cooking level.
Connected controls and food monitoring
Use traditional controls or Smart Mode through the app or LCD screen. The system supports three wired and two wireless probes so you can monitor different foods as they cook; check the included equipment for the probes supplied with your model.
82,000 BTU
82,000 BTU per hour describes the appliance’s rated heat input. Use the burner breakdown in Specifications to see how that output is distributed; BTU is not a cooking temperature.
4 stainless steel main burners
The main cooking system uses 4 stainless steel burners. Compare this with the side- and rear-burner equipment listed separately.
900 sq. in. total cooking area
The total includes the cooking surfaces counted for this configuration. Compare the main cooking-area measurement separately when choosing primary grill space.
28 × 17.75 in. main cooking area
These dimensions describe the primary cooking surface, helping you judge the room available for food and cookware without counting secondary racks.
Accessible cleanup tray
An accessible drip tray collects drippings, while its vented cap supports airflow and heat retention.
Reflect heat toward the cooking surface
The reflector directs heat upward to help distribute it across the cooking area.
JETFIRE 2.0 ignition
The battery-free ignition system keeps lighting the grill straightforward, without adding batteries to your preparation routine.
Automatic heat adjustment when the lid opens
The grill adjusts its heat when you open the lid, helping manage the cooking temperature as you check the food.
A place for rotisserie equipment
A hook at the rear holds the rotisserie rod, while the forks store inside the cabinet door.
SmartGlow and SafetyGlow controls
Metal control knobs have illuminated LED rings that make the controls easier to see in lower light. SmartGlow changes the lighting from softer orange toward stronger red as you increase the heat setting, while SafetyGlow indicates when the gas is on.
Lighting for cooking and storage
Hood lights illuminate the cooking area, and lighting beneath the control panel helps you see inside the drawers.
Rotisserie equipment included
An included high-capacity rotisserie kit works with the infrared rear burner for roasting.
Guidance for direct and indirect cooking
Indicators at the burner knobs help identify which burners to use for direct or indirect cooking.
Everyday tools within reach
Integrated hooks provide a place for cooking tools, while a bottle opener adds a useful detail beside the preparation area.
Move the grill into position
The rolling support is designed for smooth movement when positioning the cool grill around its outdoor cooking space.
Cooking controls on your phone
Use the mobile app to set and monitor cooking temperature, follow food-probe readings and receive alerts.
Flame-out alerts and automatic gas shut-off
If the flame goes out, the system sends an alert and automatically shuts off the gas after 30 seconds. Follow the operating instructions before restarting.
Lifetime Limited Warranty
Napoleon provides lifetime coverage for listed major components, including stainless steel cooking grids and tube burners, against qualifying manufacturing defects. Other components have their own coverage periods; the model-specific warranty below explains the terms.
More ways to cook from one grill
Grill, griddle, smoke, sear, roast, bake, cook with charcoal or use Smart Mode. Some cooking methods require accessories sold separately.
Designed for a quicker warm-up
The heating system is designed to reach cooking temperature quickly. Allow the grill to preheat for the cooking method and conditions.
Move it, then secure it
Locking wheels make it easier to reposition the grill and secure it in its chosen location.
See it in your outdoor life
Room to cook.
Time to connect.
Explore the features and cooking experience of the Prestige® PRO Series.
Your selected configuration
Know exactly what you’re buying.
Cooking performance
- Total BTU
- 82,000 BTU/h
- Main burners
- 4
- Total cooking area
- 900 in²
- Main cooking width
- 28 in
- Main cooking depth
- 17.75 in
- Side burner type
- Infrared SIZZLE ZONE
- Rear burner type
- Infrared rotisserie burner
- Main cooking surface
- 28 x 17.75 in
- Main burner BTU
- 48,000 BTU/h
- Side burner BTU
- 16,000 BTU/h
- Rear burner BTU
- 18,000 BTU/h
Equipment & construction
- Net weight
- 288 lb
- Height
- 52.75 in
- Height lid open
- 58.5 in
- Width
- 65.5 in
- Depth
- 26.5 in
- Packaging height
- 30.75 in
- Packaging width
- 43 in
- Packaging depth
- 31.75 in
- Packaging weight
- 301.15 lb
- Rotisserie included
- Yes
- Rotisserie equipment
- High-capacity rotisserie kit included
Measure once. Plan with confidence.
Will it fit your space?
- Height
- 52.75 in
- Height Lid Open
- 58.5 in
- Width
- 65.5 in
- Depth
- 26.5 in
RATINGS & OWNER INSIGHTS
A closer look at the Prestige PRO.
What owners report. What our research finds.
Prestige PRO family
EXTERNAL CUSTOMER FEEDBACK
Market Rating
4.8/5 (44)
OUR PRODUCT ASSESSMENT
Hearth Outpost Score
8.4/10
The Napoleon Prestige PRO makes the most sense for someone who enjoys cooking beyond the main grill surface. We like the flexibility of its searing and rotisserie options, backed by substantial cooking grids and useful lighting. The choice within the family deserves some thought: newer connected models bring more controls to learn, while other configurations offer a simpler routine. Owner feedback gives us reasons to discuss assembly, ignition and support before purchase. We would choose the exact PRO around how you cook, rather than assume the most elaborate version is the best fit.
See the score breakdown
Performance8.6
Build quality & materials8.8
Design & finish8.6
Features & capability9.1
Ease of ownership7.0
Durability & reliability7.6
Warranty & support7.8
What owners appreciate
Searing and rotisserie
Owners describe satisfying searing and enjoy the flexibility of rotisserie cooking. Those extra cooking options are a big part of the appeal of this family.
Lighting and cooking grids
Lighting and substantial grates get positive attention. Several owners of older grills describe years of enjoyable use, although that experience does not tell us how the newest electronics will age.
What to weigh before buying
Assembly and fittings
Plan time for assembly and check the doors, wiring and smaller fittings before the first cook. Some owners needed adjustments or replacement parts to get everything right.
Connected controls
Feedback on the newer smart models is mixed. Some owners enjoy the connected features, while others have struggled with setup, connections or controls. Decide how much you want that technology in your everyday cooking.
Heat and support
Some owners describe difficult heat control, lighting or ignition trouble, and delays getting parts or support. Check the service arrangements for your exact model and allow access to the components that may need maintenance.
Value Consideration
The extra spend makes the most sense if you will regularly use the searing, rotisserie and convenience features. If you mainly cook quick meals on the main burners, we would talk through whether you need the full PRO package.
Sources & Methodology
About the Market Rating
The 4.8/5 Market Rating is based on 44 eligible customer ratings reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling. We display a single rating of four or five stars. At every other star level, we display the average once there are at least two eligible ratings.
About our research
The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.
Research updated September 21, 2026.
Reviews & Ratings Methodology
Confidence for years of cooking
Built to enjoy.
Backed for the long run.
Lifetime coverage on the listed structural parts, stainless grids and tube burners; other components have separate terms.
Coverage also extends to other components under their individual warranty terms. Keep your receipt and model and serial numbers for support.
Read Napoleon’s full warrantyLimited manufacturer coverage for eligible defects under normal private use. See the selected model’s written warranty for component coverage, conditions and exclusions.
Manuals & documents
User Manual & Installation Guide Product BrochureA real person. Useful advice.
Speak to an Expert
Let’s talk through cooking space, fuel, accessories or installation before you choose.
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The Napoleon story
Craftsmanship.
Innovation. Life outdoors.
Thoughtful engineering, substantial cooking surfaces and carefully considered details define the Napoleon approach. From precise heat control to the feel of the controls, its grills are designed around the experience of cooking outdoors.
Today, its outdoor collection brings cooking technology, kitchen components and gathering spaces together—so your grill can be the beginning of something bigger.
Visit the Napoleon Shop by Hearth Outpost