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Napoleon · Freestand Patio Heater Series

Phantom Freestand Outdoor Electric Infrared Heater

$859.00
NO SALES TAX on this itemExcluding FL and CA

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Model NEOFV80IH

Materials, fit & everyday use

Dedicated 15-amp grounded circuit

Use a dedicated 15-amp grounded circuit for this 120-volt plug-in heater. Outdoor operation requires GFCI protection. Follow the manual’s electrical and placement requirements.

1,500 watts of electric heat

The heater is rated at 1,500 watts, with a published heat output of 5,000 BTU per hour. It supplies heat electrically, without a propane or natural-gas connection.

Radiant warmth where you sit

Infrared heat directs warmth toward people and objects in its path, helping make the seating area more comfortable as the outdoor temperature drops.

Aim the heater toward your seating

The cantilever arm positions the heating element away from the upright support, letting you direct its warmth toward the area you want to use.

A powder-coated black exterior

The matte black powder coating provides the heater’s exterior finish and coordinates with black outdoor cooking equipment.

A longer cord and rolling base

An 8-foot power cord and wheels give you flexibility when positioning the heater near an appropriate electrical outlet.

One illuminated control point

The light-up control brings power, heat output, timer and child-lock settings together where you can see them in lower light.

Freestanding design with a weighted base

The rolling, weighted base supports a freestanding heater that Napoleon recommends assembling with two people. Allow an 8-foot overall ceiling height, 26 inches in front and behind the tower uprights, 3.5 inches at the sides, and 4 inches above the heater arm. Follow the placement diagram on page 11 of the manual.

A cover supplied with the heater

The included cover protects the heater during storage. Allow it to cool before covering it.

Coordinate the outdoor kitchen

The finish is designed to complement Napoleon grills, helping the separate components read as one outdoor kitchen.

Nine heat settings and timer

An illuminated control offers nine heat settings and a timer adjustable up to nine hours.

Overheat and anti-tip protection

Automatic shutoff responds to overheating or tipping. Follow the specified placement and clearance instructions.

Focused warmth for the patio

Napoleon rates the heater for an area up to 144 square feet; outdoor conditions and placement affect perceived warmth.

A folding cantilever arm

The heating arm folds for storage and can be positioned at different angles to direct radiant warmth.

See it in your outdoor life

Warmth for your
outdoor space.

See the Freestand Patio Heater Series and its heating features in action.

Your selected configuration

Know exactly what you’re buying.

Equipment & construction

Height (folded)
82 in
Base depth
24.5 in
Extended width (approx.)
57.4 in
Net weight
69.44 lb
Base width
14 in

Measure once. Plan with confidence.

Will it fit your space?

Phantom Freestand Outdoor Electric Infrared Heater
Height (folded)
82 in
Base depth
24.5 in
Extended width (approx.)
57.4 in

RATINGS & OWNER INSIGHTS

A closer look at the Napoleon Phantom freestanding infrared heater.

What owners report. What our research finds.

Napoleon Phantom freestanding infrared heater family

OUR PRODUCT ASSESSMENT

Hearth Outpost Score

7.8/10

The Phantom freestanding heater is most appealing when you want warmth over a favorite pair of chairs without mounting a heater to the house. Its overhanging shape puts the heat where people sit, while the folding arrangement and wheels help when the patio needs to serve another purpose. We would treat it as focused comfort for a small seating area. A standard plug is convenient, but the outlet location and cord route still deserve attention. It is not the heater we would choose expecting one unit to warm an entire open patio.

See the score breakdown
Performance7.5
Build quality & materials7.9
Design & finish8.5
Features & capability8.3
Ease of ownership8.1
Durability & reliability6.8
Warranty & support6.8

What stands out

The overhanging head directs warmth toward nearby seating without a permanent wall or ceiling mount. Wheels and a folding arrangement help reposition or store the heater when the patio has another use. Variable output and a timer let you tailor operation around a favorite pair of chairs.

What to consider

Treat the heater as focused warmth for nearby seats rather than coverage for an entire open patio. Check the outlet location, cord route and required clearances before choosing its resting place. The base still needs floor space, so make sure it does not obstruct the route around the furniture.

Value Consideration

Useful when portability avoids a mounting project.

Sources & Methodology

About our research

The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.

Research updated September 21, 2026.

Reviews & Ratings Methodology

Confidence for years of cooking

Built to enjoy.
Backed for the long run.

Covered electrical components and wearable parts receive two years of replacement-parts coverage. Warranty-repair labor is covered during the first year only; terms and exclusions apply.

2 yearsCovered electrical components and wearable parts
1 yearWarranty-repair labor

Coverage also extends to other components under their individual warranty terms. Keep your receipt and model and serial numbers for support.

Read Napoleon’s full warranty

Limited manufacturer coverage for eligible defects under normal private use. See the selected model’s written warranty for component coverage, conditions and exclusions.

Manuals & documents

User Manual & Installation Guide Product Brochure

A real person. Useful advice.

Speak to an Expert

Let’s talk through cooking space, fuel, accessories or installation before you choose.

From our outpost to your backyard

Delivery & returns, made clear.

Hearth Outpost delivery truck

Choose with confidence

Bring your outdoor project together.

Keep your selected products together as you plan your space.

Open your projects

Napoleon outdoor living

The Napoleon story

Craftsmanship.
Innovation. Life outdoors.

Thoughtful engineering, substantial cooking surfaces and carefully considered details define the Napoleon approach. From precise heat control to the feel of the controls, its grills are designed around the experience of cooking outdoors.

Today, its outdoor collection brings cooking technology, kitchen components and gathering spaces together—so your grill can be the beginning of something bigger.

Visit the Napoleon Shop by Hearth Outpost

CUSTOMER CARE

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Shipping

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Where we ship

We ship within the United States, excluding Alaska and Hawaii.

Free Shipping on All Orders

Shipping is free on all orders.

Shipping and delivery timing

Most products ship within 24 hours of ordering, unless a different lead time is shown for the product. Delivery takes 2–4 days after shipment.

Tracking your order

Look for your shipping confirmation email for tracking information when your order ships. Items may arrive in separate shipments. Carrier delivery dates are estimates; contact us if you need help checking your order’s status.

Curbside delivery

Large or heavy products may arrive by freight. Standard freight delivery is curbside: plan for help moving the shipment from the curb to its final location. Carry-in service, assembly, installation and packaging removal are not part of standard curbside delivery.

Keep your delivery phone number current and watch for carrier instructions. Some carriers arrange an appointment; others provide an estimated delivery date. Let us know about stairs, narrow roads, gated access or other delivery restrictions before ordering, and confirm any liftgate or additional service needs with us.

Review the shipping information shown at checkout. For delivery timing, destination questions or special arrangements, call or email before placing your order.

Hassle Free Returns

Return requests must be made within 7 days of receiving your order. Call or email us with your order number and the item you would like to return.

You must contact us in advance to arrange return pickup. Please do not send items back without first arranging the return with us.

There is no restocking fee. For change-of-mind returns, customers are responsible for return shipping costs, which will be deducted from the refund. Customers do not pay return shipping for damaged items.

Keep the original packaging and all parts and accessories. If you’re considering a return, leave the product unused and uninstalled while we review your request. Custom-made items are identified on the product page before adding to cart and before order confirmation. Custom items cannot be returned for change of mind. Damaged-item support still applies.

Order cancellations

Custom orders may be canceled within 48 hours of order placement, provided production has not begun. Once a custom item has gone into production, it cannot be canceled.

Non-custom orders may be canceled within 4 hours of order placement. After this period, we will do our best to accommodate a cancellation request, but cancellation cannot be guaranteed.

Call or email us with your order number to request a cancellation.

Refunds

Approved refunds are issued immediately upon inspection of the returned item, to the original method of payment used for your order. Once we issue your refund, it usually takes 7–10 days for the credit to appear in your account. The exact timing depends on your credit card issuer, bank or payment provider and their processing policies.

This timeframe begins when the refund is issued, rather than when a return is requested or shipped. For change-of-mind returns, return shipping costs will be deducted from your refund. Customers do not pay return shipping for damaged items. There is no restocking fee.

If your refund has not appeared after 10 days, check your account or card statement and contact your bank or payment provider. If you still need help, contact us with your order number so we can help check the status.

Damages & missing items

Inspect all orders immediately upon receipt. Record any damage on the delivery paperwork at the time of receipt.

Report damages to Hearth Outpost by phone or email within 24 hours of receipt. Include your order number, a description of the damage, photos of the products and packaging, and a copy of the delivery paperwork.

Customers do not pay return shipping for damaged items. In some cases, we may send a replacement part or arrange a repair to resolve the damage.

  • Photograph the damage, packaging and shipping labels.
  • Keep the packaging, all parts and the delivery paperwork.
  • Do not install or use a damaged product. We’ll help you work through the next steps.
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