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Napoleon · Entice

Napoleon Entice 36-Inch Electric Fireplace

A linear electric fireplace with ten flame colors, illuminated crystal media and a choice of wall-mounted or recessed installation. Clear acrylic crystals and a remote are included; log kits are optional.

$759.00
NO SALES TAX on this itemExcluding FL and CA
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36 inchesNominal size
120 VElectrical supply
Crystals includedLog kits optional
1. Size

Model NEFL36CFH-1

Overall size36 in W × 16 15/16 in H × 5 7/16 in D
InstallationWall-mounted, partial or full recess
Maximum input1,465 W at 120 V
ControlsRemote and touch panel

Make room for the fire

A long view of the flames.

Napoleon Entice 36 in a kitchen wall with crystal media

Entice gives a wall a linear focal point without a gas line or chimney. Choose from five nominal sizes—36, 42, 50, 60 and 72 inches—then compare the actual appliance and framing measurements for your installation. The nearly frameless black front keeps the emphasis on the flame presentation.

Plan wall mounting, partial recessing or full recessing with your installer. Wall mounting uses the supplied bracket. These are different construction and electrical arrangements: the plug-in wall-mount option does not make recessed installation a plug-and-play project.

Clear acrylic crystals are supplied for the ember bed. Birch or driftwood log kits are optional additions, so the fireplace arrives with a complete crystal-media starting look.

Color, brightness and movement

Set the fire to suit the room.

Choose from ten flame colors and ten ember-bed colors, from dark orange and gold to blue, green and violet. Color cycling and a selected-color setting let you change the look over time or settle on a preferred shade.

Five flame-speed settings change the movement. Adjust orange-flame brightness and ember-bed brightness separately; ember-bed brightness adjustment is unavailable while its colors cycle. The reflective rear panel adds visual depth behind the flames. Run the flame effect with the heater off when you want the view without supplemental heat.

A remote is already included

Make the next adjustment from your seat.

Entice -1 family included remote with flame, lighting, temperature, timer and heat controls

The supplied remote controls flame color, brightness and speed, ember-bed lighting, heater settings, temperature and timer. The appliance also has an illuminated control panel that dims when it is not in use.

Choose low or high heat, fan-only operation, or turn the heater and blower off. The timer has a 30-minute setting and one- through eight-hour settings. Temperature adjustment and heater lockout provide further control.

Plan the opening and the power

Measure the appliance, then plan the wall.

Original Entice -1 manufacturer dimension drawing, rotated upright for reading; W415-4155 A-0 page 5

Nominal size is the selection name, not a substitute for the drawing. Entice has an overall height of 16 15/16 inches and a maximum depth of 5 7/16 inches. Outside width, viewing width and rough-opening width vary by model; check the selected model before framing.

Outside width36 in
Viewing width32 1/16 in
Overall height16 15/16 in
Viewing height11 15/16 in
Maximum depth5 7/16 in
Rough-opening width35 1/8 in
Rough-opening height16 in
Minimum partial-recess depth4 in
Minimum full-recess depth6 in including finishing materials

Framing

The rough opening is 16 inches high. Partial recessing requires at least 4 inches of depth; full recessing requires at least 6 inches, including finishing materials. Use the model-specific opening width and follow the manual for bracket position, trim, finishing and clearances. The framing shown is non-load-bearing.

Electrical connection

All five models use 120-volt AC power on a dedicated grounded 15-amp circuit. Maximum appliance input is 1,465 watts. Wall mounting can use the supplied cord; partial and full recessing require removal of the cord and hardwiring by a qualified electrician.

Location and clearances

Choose an indoor location that is not prone to moisture. Keep furniture, curtains, bedding and other combustible items clear of the appliance as specified in the installation instructions. Check the complete clearance diagram and electrical route before building the enclosure.

Entice -1 installation and operation manual

Start with the supplied crystal-media look.

In the boxContents & quantities
Fireplace assembly1 Entice electric fireplace in the selected size, with front glass and appliance controls.
Flame-bed mediaSmall and medium acrylic crystals and the ember-bed strip.
Controls and instructions1 remote control and the installation and operation manual.
Mounting and finishingWall-mount bracket, 2 side cover panels, 2 framing brackets and 1 metal bracket.
Connection and cord finishing1 cover plate, 1 strain relief, 2 cord corners, 2 cord-cover connectors and 2 cord covers.
Fasteners7 wood screws, 7 drywall anchors and 8 ST4x12 metal screws for NEFL36CFH-1.
Separate purchasesOptional birch or driftwood log kits, site wiring and construction materials are not included as standard.

Keep the view clear and the air moving.

Switch the fireplace off, disconnect its power supply and let it cool before cleaning. Keep the heater and air openings free of dust, and follow the manual for cleaning glass and finished surfaces. Do not operate the fireplace with damaged glass or electrical components; arrange qualified service.

Know exactly what you’re buying.

Dimensions

Outside width
36 in
Viewing width
32 1/16 in
Overall height
16 15/16 in
Viewing height
11 15/16 in
Maximum depth
5 7/16 in
Rough-opening width
35 1/8 in
Rough-opening height
16 in
Minimum partial-recess depth
4 in
Minimum full-recess depth
6 in including finishing materials

Appliance and electrical

Model
NEFL36CFH-1
UPC
629169088911
Application
Indoor electric fireplace
Electrical supply
120 V AC, dedicated grounded 15-amp circuit
Maximum input
1,465 W
Recessed connection
Hardwire by a qualified electrician
Standard media
Small and medium acrylic crystals

Frequently asked questions

Does the size name equal the outside width or framing width?

Use the model-specific measurements rather than the nominal name. For example, the 42-inch NEFL42CFH-1 is 41 3/4 inches wide outside, has a 37 13/16-inch viewing width and needs a 40 7/8-inch rough-opening width. The specification table separates these dimensions for every size.

Can I hang the fireplace on the wall?

Yes. The supplied bracket supports wall mounting when installed to the manual’s mounting and fastener requirements. A suitable dedicated grounded 120-volt supply is required. The corded wall-mount arrangement is separate from the hardwired recessed arrangements.

Can it be recessed into the wall?

Yes. Partial and full recessing are supported. Both require removal of the power cord and hardwiring by a qualified electrician. Match the selected model’s opening width, bracket arrangement, finishing instructions and clearances.

How deep does the framing need to be?

Partial recessing needs at least 4 inches of depth. Full recessing needs at least 6 inches, including finishing materials. The rough opening is 16 inches high, and its width varies by model. These opening measurements are separate from the outside appliance dimensions.

Are logs included?

No. Small and medium acrylic crystals are included for the standard ember-bed appearance. Birch and driftwood log kits are optional additions; check the exact compatible kit before ordering.

How many flame colors are available?

The -1 models offer ten flame colors and ten ember-bed colors, with cycling and selected-color settings. Five flame-speed settings and brightness adjustments provide further control over the presentation.

Can I use the flames without the heater?

Yes. The heater and blower can be turned off while the flame effect operates. Low heat, high heat and fan-only operation are also available.

Which electrical supply does Entice need?

These models require 120-volt AC power on a dedicated grounded 15-amp circuit. Have the electrical supply and connection method checked against the selected model’s installation instructions before installation.

Is the remote included, and can I use a timer?

Yes. The included remote controls the flame, lighting, heater, temperature and timer functions. The timer offers 30 minutes and one- through eight-hour settings. Follow the operating instructions for temperature control and heater lockout.

What does the manufacturer warranty cover?

Entice has two years of premium coverage for eligible electrical components and wearable parts, with covered warranty-repair labor in the first year. Light bulbs, fuses and shipping costs are excluded. Original-purchaser and authorized-dealer conditions apply; consult the complete written warranty.

RATINGS & OWNER INSIGHTS

A closer look at the Napoleon Entice.

What owners report. What our research finds.

Napoleon Entice family

EXTERNAL CUSTOMER FEEDBACK

Market Rating

5.0/5 (5)
5 stars5
4 stars0
3 stars0
2 stars0
1 star0

OUR PRODUCT ASSESSMENT

Hearth Outpost Score

8.2/10

We’d put the Entice on a wall where a TV cabinet or heavy mantel would take up too much floor space. The crystal bed suits a clean, bright room, and separate flame and ember colors let you soften it for movie night. The bigger decision is how it will sit against the wall. Hanging it keeps the project simple. Recessing it gives a more integrated finish and makes the outlet, wiring route and trim worth planning early.

See the score breakdown
Performance8.3
Build & materials8.0
Design & finish8.4
Features8.6
Ease of ownership8.2
Durability & reliability7.3
Warranty & support7.8

What owners are saying

One buyer replaced a bulky TV cabinet and felt the living room opened up. Others liked the quiet fan, useful warmth and the ability to change the flame and crystal colors separately. Their installations varied: one hired an installer, while another needed more setup time than expected. A buyer who wanted phone control used the manual controls as a backup to the remote.

What stands out

The five widths give you a real choice about proportion. Mark the fireplace and the TV above it separately. Ten flame colors and five speeds also let you lower the visual intensity when the fire shares the room with a screen.

What to weigh before buying

Clear crystals and a remote come with the listed CFH-1 units. Budget separately for decorative logs. If you want a flush face or concealed wiring, decide that before the wall is closed and use the instructions for the exact suffix you order.

Value Consideration

We’d spend on the width you can appreciate from the sofa before spending on extra media. The standard crystal bed already gives you a finished look, and the wall-hung option can avoid the expense of building a recess.

Sources & Methodology

About the Market Rating

The 5.0/5 Market Rating is based on 5 eligible customer ratings reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling. We display a single rating of four or five stars. At every other star level, we display the average once there are at least two eligible ratings.

About our research

The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.

Research updated November 11, 2026.

Reviews & Ratings Methodology

Manufacturer warranty

Understand the covered parts and service terms.

Entice has two years of premium warranty coverage for eligible electrical components and wearable parts, with covered warranty-repair labor during the first year. Light bulbs and fuses are excluded, and shipping costs are not covered. Coverage is for the original purchaser through an authorized Napoleon dealer; registration is not required. Keep proof of purchase and the model and serial numbers, and read the full written terms.

2 yearsEligible electrical components and wearable parts
First yearCovered warranty-repair labor
Read Napoleon’s full warranty

Manuals & documents

Entice -1 installation and operation manual

A real person. Useful advice.

Speak to an Expert

We can help you compare actual width, framing depth, mounting method and electrical requirements before you choose.

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Similar items

Napoleon Entice 36 in a kitchen wall with crystal media

The Napoleon fireplace range

Fireplaces for the way you live.

Explore Napoleon’s electric fireplaces, from wall-mounted and recessed models to complete mantel packages. Compare flame effects, included media, controls and installation requirements to find the right format for your room.

Visit the Napoleon Shop by Hearth Outpost

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Most products ship within 24 hours of ordering, unless a different lead time is shown for the product. Delivery takes 2–4 days after shipment.

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Return requests must be made within 7 days of receiving your order. Call or email us with your order number and the item you would like to return.

You must contact us in advance to arrange return pickup. Please do not send items back without first arranging the return with us.

There is no restocking fee. For change-of-mind returns, customers are responsible for return shipping costs, which will be deducted from the refund. Customers do not pay return shipping for damaged items.

Keep the original packaging and all parts and accessories. If you’re considering a return, leave the product unused and uninstalled while we review your request. Custom-made items are identified on the product page before adding to cart and before order confirmation. Custom items cannot be returned for change of mind. Damaged-item support still applies.

Order cancellations

Custom orders may be canceled within 48 hours of order placement, provided production has not begun. Once a custom item has gone into production, it cannot be canceled.

Non-custom orders may be canceled within 4 hours of order placement. After this period, we will do our best to accommodate a cancellation request, but cancellation cannot be guaranteed.

Call or email us with your order number to request a cancellation.

Refunds

Approved refunds are issued immediately upon inspection of the returned item, to the original method of payment used for your order. Once we issue your refund, it usually takes 7–10 days for the credit to appear in your account. The exact timing depends on your credit card issuer, bank or payment provider and their processing policies.

This timeframe begins when the refund is issued, rather than when a return is requested or shipped. For change-of-mind returns, return shipping costs will be deducted from your refund. Customers do not pay return shipping for damaged items. There is no restocking fee.

If your refund has not appeared after 10 days, check your account or card statement and contact your bank or payment provider. If you still need help, contact us with your order number so we can help check the status.

Damages & missing items

Inspect all orders immediately upon receipt. Record any damage on the delivery paperwork at the time of receipt.

Report damages to Hearth Outpost by phone or email within 24 hours of receipt. Include your order number, a description of the damage, photos of the products and packaging, and a copy of the delivery paperwork.

Customers do not pay return shipping for damaged items. In some cases, we may send a replacement part or arrange a repair to resolve the damage.

  • Photograph the damage, packaging and shipping labels.
  • Keep the packaging, all parts and the delivery paperwork.
  • Do not install or use a damaged product. We’ll help you work through the next steps.
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