Napoleon Allure Vertical Prestige 32-Inch Electric Fireplace
A vertical electric fireplace for a narrower stretch of wall, with colored flames, accent lighting and a choice of wall-mounted or partially recessed installation. A remote and crystal media are included; the 38-inch model also includes birch logs.
Allure Vertical turns the familiar linear fireplace upright. Choose a 32- or 38-inch height here, then plan wall mounting or partial recessing with your installer. Both sizes have a maximum outside width of 16 inches.
Crystal media catches the light beneath the flames, while side accent lighting adds another layer of color around the fire. The taller NEFVC38H also includes three birch logs, giving that model a second starting look without a separate log purchase.
Run the flames with the heater off when the room needs atmosphere rather than extra warmth. The heater offers low and high settings when you want supplemental heat.
Color, light and movement
Find the glow that suits the evening.
Blue, orange and yellow flames can appear separately or in combinations. Adjust their brightness and choose from five flame-speed settings with the included remote.
The ember bed and accent lighting offer white, blue, green, red, yellow and purple. Choose a familiar color, let the colors cycle, or stop the cycle on the shade you prefer. Crystal media remains part of the effect on both sizes, including around the supplied birch logs on the 38-inch model.
Simple controls close at hand
Settle in. Make yourself comfortable.
Use the included remote from your seat, or the control panel on the right side of the fireplace. Flame, lighting and heater adjustments let you change the experience without changing the installation.
Choose low or high heat, fan-only operation, or turn the heater and blower off. The timer offers a 30-minute setting and one- through eight-hour settings. Temperature adjustment and a heater lockout provide further control.
Dimensions & installation
Choose the height before you mark the wall.
The 32- and 38-inch names refer to height, not width. Both models have a maximum outside width of 16 inches and a depth of 5 5/8 inches. Their mounting templates and recessed-opening heights differ, so use the selected model’s drawing before marking the wall. The front viewing opening is 20 inches high on NEFVC32H or 26 inches high on NEFVC38H; these are separate from the overall appliance heights.
Maximum outside width
16 in
Front glass width
15 1/4 in
Rear body width
14 in
Overall height
32 in
Front viewing opening height
20 in
Depth
5 5/8 in
Rough-opening width
14 1/2 in
Rough-opening height
30 3/4 in
Minimum partial-recess depth
3 1/2 in
Partial recessing
Wall mounting uses the supplied brackets. A partial recess needs an opening 14 1/2 inches wide and at least 3 1/2 inches deep; opening height is 30 3/4 inches for NEFVC32H or 36 3/4 inches for NEFVC38H. Keep the projecting glass, heater openings and finishing clearances in mind rather than treating the recess dimensions as the finished appliance size.
Electrical connection
Both models use a grounded 120-volt supply and draw up to 1,500 watts. Plug-in and hardwired connections are supported. Have the power supply and any hardwiring planned to meet the installation instructions and applicable electrical codes.
Bathroom installation
Bathroom installation is permitted subject to the electrical requirements for a room where water is present. Choose a location not prone to moisture, and never position the appliance where it could fall into a bathtub or another water container.
1 Allure Vertical electric fireplace in the selected height, with front glass and appliance controls.
Crystal media
Small crystal embers plus 3 large crystal embers for the media tray.
Birch logs — 38-inch model
3 birch logs with NEFVC38H only. NEFVC32H does not include birch logs.
Remote control
1 full-function remote control.
Mounting hardware
6 wood screws, 6 drywall anchors and 8 ST4x12 metal screws, with the supplied mounting brackets.
Connection and cord finishing
1 cover plate, 1 strain relief, 2 cord corners and 2 cord covers. Site wiring and construction materials are separate installation provisions.
Keep the glass and air openings clear.
Disconnect the power and allow the fireplace to cool before cleaning or servicing. Keep the air openings free of dust and follow the manual’s cleaning guidance. Have damaged glass or electrical components assessed by a qualified service person before further use.
Know exactly what you’re buying.
Dimensions
Maximum outside width
16 in
Front glass width
15 1/4 in
Rear body width
14 in
Overall height
32 in
Front viewing opening height
20 in
Depth
5 5/8 in
Rough-opening width
14 1/2 in
Rough-opening height
30 3/4 in
Minimum partial-recess depth
3 1/2 in
Appliance and electrical
Model
NEFVC32H
UPC
629169069019
Application
Indoor electric fireplace
Electrical supply
120 V AC, grounded 15-amp circuit
Maximum input
1,500 W
Connection options
Plug-in or hardwired; follow manual
Included birch logs
0 pieces
Frequently asked questions
Do 32 and 38 refer to the fireplace’s width?
No. They refer to height: NEFVC32H is 32 inches tall and NEFVC38H is 38 inches tall. Both have a maximum outside width of 16 inches. The front glass, rear body and recessed opening have different measurements, which are shown separately in the manufacturer drawing.
Can I hang Allure Vertical on the wall?
Yes. Both sizes support wall mounting with the supplied brackets. Follow the selected model’s mounting template, fastener requirements and clearances. Two-person installation is recommended.
Can this fireplace be recessed?
Yes. Both sizes support partial recessing. The rough opening is 14 1/2 inches wide and at least 3 1/2 inches deep. Its height is 30 3/4 inches for the 32-inch model or 36 3/4 inches for the 38-inch model. The front of the fireplace still projects beyond that opening.
Does the 32-inch model include the same logs as the 38-inch model?
No. Crystal media is supplied with both sizes, but the three-piece birch log set is included only with NEFVC38H. Use the matching placement instructions for the selected model.
Can I use the flame effect without heat?
Yes. The heater and blower can be turned off while the flame effect operates. Low heat, high heat and fan-only operation are also available.
Does it use a standard household electrical supply?
Both sizes use 120-volt AC power, with maximum input of 1,500 watts and a grounded 15-amp circuit. Plug-in and hardwired connections are supported. Have the supply and installation checked for the chosen location.
Is bathroom installation permitted?
Yes, subject to the manufacturer’s location and electrical requirements. Follow the applicable codes for rooms where water is present, choose a location not prone to moisture, and never place the appliance where it may fall into a bath or another water container. This is not an outdoor fireplace.
Is a remote included?
Yes. Both sizes include a full-function remote, and both have a control panel on the right side of the appliance. The remote provides flame, lighting, heater, temperature and timer adjustments.
Can I set the fireplace to turn off later?
The remote’s timer has a 30-minute setting and one- through eight-hour settings, plus an off setting. Follow the operating instructions when selecting the timer or temperature controls.
How long is the warranty?
The manufacturer provides one year of limited coverage for eligible electrical components and wearable parts. Warranty-repair labor and shipping costs are excluded. Proof of purchase and model and serial numbers are needed for a claim; consult the full written warranty for conditions and exclusions. Coverage is limited to the original purchaser and purchase through an authorized Napoleon dealer.
RATINGS & OWNER INSIGHTS
A closer look at the Napoleon Allure Vertical.
What owners report. What our research finds.
Napoleon Allure Vertical family
EXTERNAL CUSTOMER FEEDBACK
Market Rating
4.7/5 (88)★★★★★★★★★★
5 stars69
4 stars12
3 stars5
2 stars2
1 star0
OUR PRODUCT ASSESSMENT
Hearth Outpost Score
8.0/10
The Allure solves a scale problem we see in smaller rooms. A long fireplace can crowd the wall, while a tall, narrow flame leaves space for furniture beside it. We like it near a reading chair or at the end of a rec room, where it can be enjoyed up close. Choose the height by marking both ends on the wall. The 38-inch model also includes birch logs if you prefer wood shapes to an all-crystal bed.
See the score breakdown +
Performance8.0
Build & materials7.8
Design & finish8.6
Features8.1
Ease of ownership8.2
Durability & reliability7.3
Warranty & support6.8
What owners are saying
Owners describe two quite different uses. One enjoys the glow while watching movies in a large rec room even though the heater doesn’t warm the whole space. Another uses the low fan setting on cool bedroom evenings and keeps the flame on without heat in warmer weather. The tall shape and changing colors are the details that come up when they describe why it suits those rooms.
What stands out
A 32- or 38-inch designation describes height here. The narrow face leaves wall space on either side, and the separate flame and heat controls let a small room keep its evening light after it’s warm enough.
What to weigh before buying
Check where the top of the glass will sit when you’re seated. If you plan a partial recess, check the template for your model and leave the controls reachable. The 32-inch package has a different media assortment from the 38.
Value Consideration
Start with the wall shape. This is a good use of money where a horizontal unit would take over a room. If the main job is to heat a large open area, the narrower cabinet alone gives you no heating advantage.
Sources & Methodology +
About the Market Rating
The 4.7/5 Market Rating is based on 88 eligible customer ratings reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling. We display a single rating of four or five stars. At every other star level, we display the average once there are at least two eligible ratings.
About our research
The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.
Allure Vertical has a one-year limited manufacturer warranty for eligible electrical components and wearable parts. Warranty-repair labor and shipping costs are not covered. Keep proof of purchase and the model and serial numbers; warranty registration is not required. Coverage is for the original purchaser and requires purchase through an authorized Napoleon dealer.
1 year limitedCovered electrical components and wearable partsNot coveredWarranty-repair labor and shipping costs
Explore Napoleon’s electric fireplaces, from wall-mounted and recessed models to complete mantel packages. Compare flame effects, included media, controls and installation requirements to find the right format for your room.
The Allure solves a scale problem we see in smaller rooms. A long fireplace can crowd the wall, while a tall, narrow flame leaves space for furniture beside it. We like it near a reading chair or at the end of a rec room, where it can be enjoyed up close. Choose the height by marking both ends on the wall. The 38-inch model also includes birch logs if you prefer wood shapes to an all-crystal bed.
See the score breakdown +
Performance8.0
Build & materials7.8
Design & finish8.6
Features8.1
Ease of ownership8.2
Durability & reliability7.3
Warranty & support6.8
What owners are saying
Owners describe two quite different uses. One enjoys the glow while watching movies in a large rec room even though the heater doesn’t warm the whole space. Another uses the low fan setting on cool bedroom evenings and keeps the flame on without heat in warmer weather. The tall shape and changing colors are the details that come up when they describe why it suits those rooms.
What stands out
A 32- or 38-inch designation describes height here. The narrow face leaves wall space on either side, and the separate flame and heat controls let a small room keep its evening light after it’s warm enough.
What to weigh before buying
Check where the top of the glass will sit when you’re seated. If you plan a partial recess, check the template for your model and leave the controls reachable. The 32-inch package has a different media assortment from the 38.
Value Consideration
Start with the wall shape. This is a good use of money where a horizontal unit would take over a room. If the main job is to heat a large open area, the narrower cabinet alone gives you no heating advantage.
Sources & Methodology +
About the Market Rating
The 4.7/5 Market Rating is based on 88 eligible customer ratings reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling. We display a single rating of four or five stars. At every other star level, we display the average once there are at least two eligible ratings.
About our research
The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.