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Modern Flames · TruWood TWL-36-SP

Modern Flames TruWood Log Kit — TWL-36-SP

Give a compatible Redstone firebox a different log arrangement. TWL-36-SP is an optional upgrade kit for RS-3626; the fireplace is sold separately.

$300.00
NO SALES TAX on this itemExcluding FL and CA
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TWL-36-SPModel
RS-3626Compatible models
1 complete kitRetail pack
Optional upgradePurchase scope

Model TWL-36-SP

A new arrangement for the fire you already enjoy.

TWL-36-SP installed-kit illustration; fireplace sold separately

Refresh the log arrangement in your Redstone RS-3626 fireplace with the optional TWL-36-SP kit. The fireplace is sold separately.

The fireplace already includes decorative media; choose this kit for an alternative log arrangement.

Start with the complete model number.

Designed for the Redstone RS-3626 fireplace. Match the full fireplace model number before choosing the kit.

Compatibility with Orion Traditional V2 models is not confirmed.

DetailSpecification
Compatible fireplaceRS-3626
Kit modelTWL-36-SP
Upgrade scopeAlternative logs; fireplace sold separately
Retail quantity for RS-36261 complete TWL-36-SP kit

Six logs and a bag of wood chips.

One TWL-36-SP kit fits the Redstone RS-3626 fireplace and includes six logs and one bag of wood chips.

In the boxContents & quantities
10inch base log1
12inch side log2
8inch center accent log1
6inch accent log2
bag of wood chips1

Keep the placement guide close.

Remove the original logs when fitting this alternative arrangement, following the kit guide. Keep the fireplace’s existing ember-bed media in use as directed; the upgrade replaces the logs rather than the fireplace’s complete media system.

Follow the placement guide for your fireplace. You may not need every supplied log for the recommended arrangement.

Let’s get your project right.

Which fireplace fits TWL-36-SP?

Fits the Modern Flames Redstone RS-3626 fireplace. Check the complete model number on your fireplace and the linked TWL-36-SP installation guide before ordering.

Is this a fireplace or a log upgrade?

It is an optional log upgrade kit. A compatible electric fireplace is required and is sold separately.

How many logs come in the kit?

The kit contains one 10-inch base log, two 12-inch side logs, one 8-inch center accent log and two 6-inch accent logs, plus one bag of wood chips.

Can I use this kit with an Orion Traditional V2 fireplace?

V2 compatibility is not confirmed. This kit fits the Redstone RS-3626 fireplace.

Do I remove the original logs?

Remove the original logs as directed by the kit guide, and keep the fireplace’s existing ember-bed media in use. This is an alternative log arrangement, not a replacement for the entire supplied media system.

Do I need to use every log?

Follow the arrangement for your exact fireplace. A smaller compatible firebox may not use every supplied log.

Is this required to complete a new RS-3626?

No. This is an optional appearance upgrade. The fireplace’s original supplied media provides its standard presentation.

Where can I find the placement instructions?

Open the TWL-36-SP installation guide in Manuals & documents. It identifies the kit components and shows placement guidance for compatible fireplaces.

Is the fireplace shown included in this price?

No. The illustration shows the kit in a fireplace. The price on this page is for TWL-36-SP; the fireplace is sold separately.

Can Hearth Outpost help me check the kit?

Yes. Have your fireplace’s complete model number ready and use Contact Us so we can help confirm the kit before you order.

RATINGS & OWNER INSIGHTS

A closer look at the Modern Flames TruWood Timber.

What owners report. What our research finds.

Modern Flames TruWood Timber family

EXTERNAL CUSTOMER FEEDBACK

Market Rating

5.0/5 (1)
5 stars1
4 stars0
3 stars0
2 stars0
1 star0

What to weigh before buying

A buyer of the 36-inch kit liked the more natural appearance and found the installation easy, while questioning the price. That tradeoff is easiest to judge beside the logs already supplied with your fire.

Sources & Methodology

About the Market Rating

The 5.0/5 Market Rating is based on 1 eligible customer rating reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling. We display a single rating of four or five stars. At every other star level, we display the average once there are at least two eligible ratings.

About our research

The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. Owner themes summarize the accessible sample.

Research updated November 10, 2026.

Reviews & Ratings Methodology

CONFIDENCE IN THE DETAILS

The right fit. The right support.

Keep your order details and exact fireplace model available for accessory support. Confirm the kit’s applicable coverage before ordering; the fireplace’s appliance warranty is not automatically coverage for this accessory.

Manuals & documents

TWL-36-SP installation guide

A real person. Useful advice.

Speak to an Expert

We can help you check the fireplace model, matching log kit and retail-kit quantity before you order.

From our outpost to your home

Delivery & returns, made clear.

Hearth Outpost delivery truck
TWL-36-SP installed-kit illustration; fireplace sold separately

The Modern Flames story

A new perspective on the fireside.

Designed and developed in Phoenix, Arizona, Modern Flames brings electric flame technology into different kinds of rooms. Its range spans traditional fireboxes, slim linear fireplaces and multi-sided feature designs, with a choice of flame presentations and installation approaches.

At Hearth Outpost, start with the room you want to create, then compare viewing angles, wall depth and power supply. Check the supplied media, optional finishing choices and exact installation requirements before deciding how the fireplace will become part of your home.

Visit the Modern Flames Shop by Hearth Outpost

CUSTOMER CARE

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Questions about a product, your order or a delivery? Get in touch.

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We will reply as soon as we can.

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Shipping

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Where we ship

We ship within the United States, excluding Alaska and Hawaii.

Free Shipping on All Orders

Shipping is free on all orders.

Shipping and delivery timing

Most products ship within 24 hours of ordering, unless a different lead time is shown for the product. Delivery takes 2–4 days after shipment.

Tracking your order

Look for your shipping confirmation email for tracking information when your order ships. Items may arrive in separate shipments. Carrier delivery dates are estimates; contact us if you need help checking your order’s status.

Curbside delivery

Large or heavy products may arrive by freight. Standard freight delivery is curbside: plan for help moving the shipment from the curb to its final location. Carry-in service, assembly, installation and packaging removal are not part of standard curbside delivery.

Keep your delivery phone number current and watch for carrier instructions. Some carriers arrange an appointment; others provide an estimated delivery date. Let us know about stairs, narrow roads, gated access or other delivery restrictions before ordering, and confirm any liftgate or additional service needs with us.

Review the shipping information shown at checkout. For delivery timing, destination questions or special arrangements, call or email before placing your order.

Hassle Free Returns

Return requests must be made within 7 days of receiving your order. Call or email us with your order number and the item you would like to return.

You must contact us in advance to arrange return pickup. Please do not send items back without first arranging the return with us.

There is no restocking fee. For change-of-mind returns, customers are responsible for return shipping costs, which will be deducted from the refund. Customers do not pay return shipping for damaged items.

Keep the original packaging and all parts and accessories. If you’re considering a return, leave the product unused and uninstalled while we review your request. Custom-made items are identified on the product page before adding to cart and before order confirmation. Custom items cannot be returned for change of mind. Damaged-item support still applies.

Order cancellations

Custom orders may be canceled within 48 hours of order placement, provided production has not begun. Once a custom item has gone into production, it cannot be canceled.

Non-custom orders may be canceled within 4 hours of order placement. After this period, we will do our best to accommodate a cancellation request, but cancellation cannot be guaranteed.

Call or email us with your order number to request a cancellation.

Refunds

Approved refunds are issued immediately upon inspection of the returned item, to the original method of payment used for your order. Once we issue your refund, it usually takes 7–10 days for the credit to appear in your account. The exact timing depends on your credit card issuer, bank or payment provider and their processing policies.

This timeframe begins when the refund is issued, rather than when a return is requested or shipped. For change-of-mind returns, return shipping costs will be deducted from your refund. Customers do not pay return shipping for damaged items. There is no restocking fee.

If your refund has not appeared after 10 days, check your account or card statement and contact your bank or payment provider. If you still need help, contact us with your order number so we can help check the status.

Damages & missing items

Inspect all orders immediately upon receipt. Record any damage on the delivery paperwork at the time of receipt.

Report damages to Hearth Outpost by phone or email within 24 hours of receipt. Include your order number, a description of the damage, photos of the products and packaging, and a copy of the delivery paperwork.

Customers do not pay return shipping for damaged items. In some cases, we may send a replacement part or arrange a repair to resolve the damage.

  • Photograph the damage, packaging and shipping labels.
  • Keep the packaging, all parts and the delivery paperwork.
  • Do not install or use a damaged product. We’ll help you work through the next steps.
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