EXTERNAL CUSTOMER FEEDBACK
Market Rating
4.7/5 (17)
Built-in 500 Series Gas Grills
$1,514.00 $1,679.00
Ships within 24 hours. Delivers in 2–4 days.
$1,514.00 $1,679.00
Ships within 24 hours. Delivers in 2–4 days.
RATINGS & OWNER INSIGHTS
What owners report. What our research finds.
Napoleon Built-in 500 family
EXTERNAL CUSTOMER FEEDBACK
OUR PRODUCT ASSESSMENT
The Built-in 500 is the Napoleon we would discuss when the outdoor kitchen is centered on straightforward grilling. Stainless cooking grids, four main burners and simple ignition give it a useful foundation without the extra lighting and rotisserie equipment of the 700. Owners we read liked the cooking results and fit in their islands. The details to settle early are the cutout, gas connection and included fittings: one buyer needed to purchase a regulator, and another found the installation instructions less specific than expected.
Owners like cooking performance, stainless construction and the fit within their islands. A buyer needed an additional regulator, while another wanted clearer model-specific instructions. Check the supplied fittings and current installation drawing before the countertop opening is finalized.
The 500 puts the emphasis on everyday grilling, with stainless grids and straightforward ignition in a tidy built-in format. Owners like the cooking results and how the grill fits into an island. It suits a kitchen where the main grill will do most of the work without a separate rotisserie or lighting package.
Check the cutout and included gas fittings against the exact model before construction starts. One buyer needed an additional regulator, and another wanted more specific installation instructions. If evening lighting or dedicated rotisserie cooking matters to you, compare the equipment included with the 700 before deciding.
Spend on a well-planned island and useful accessories before paying for functions you rarely use. Compare complete delivered equipment packages.
The 4.7/5 Market Rating is based on 17 eligible customer ratings reviewed by Hearth Outpost. The star breakdown distribution shows how those customers rated the product. These are aggregated customer reviews across the market and not random sampling.
The family assessment pools sizes, fuel types, generations and colors. Equipment differs by configuration. The HOP score is a price-independent research assessment. Owner themes summarize the accessible sample.
Research updated September 21, 2026.
Reviews & Ratings Methodology